Privacy Policy

1. Information We Collect

We collect information you provide directly when you submit a contact form, claim application, or other request — including your name, business name, email, phone number, role, and information about your import activity (such as estimated duty exposure, importer of record, and entry details).

We also automatically collect limited technical information when you visit our site, including IP address, browser type, device information, referring page, and pages viewed.

2. How We Use Information

• Evaluate eligibility and pricing for IEEPA refund claim purchases
• Communicate with you about your claim, application, or inquiry
• Verify entry data with U.S. Customs and Border Protection (CBP) where authorized
• Improve our website, services, and customer outreach
• Comply with legal, regulatory, and recordkeeping obligations

3. How We Share Information

We do not sell personal information. We share information only as needed to deliver our services, including with:

• Customs brokers, attorneys, and trade advisors engaged on your claim
• CBP and other government agencies in connection with refund filings
• Service providers that support our operations (form processing, email delivery, analytics, payment processing)
• Capital partners and financing counterparties under appropriate confidentiality protections
• Successors in a merger, acquisition, or sale of business assets
• Authorities when required by law, subpoena, or to protect our legal rights

4. Cookies & Analytics

We use cookies and similar technologies to operate the site and understand how visitors use it. Our analytics partners include Google Analytics, Google Ads (for conversion measurement), and Microsoft Clarity (for session-level usage insights). You can disable cookies in your browser, though some features may not work properly.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information we collect. No system is fully secure, and we cannot guarantee absolute security of information transmitted over the internet.

6. Data Retention

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Records related to claim transactions are retained in accordance with applicable customs, tax, and financial recordkeeping requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port personal information we hold about you, or to opt out of certain uses. California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our services are intended for businesses and individuals over 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected on this page; continued use of the site after a change indicates acceptance.

10. Contact Us

Questions about this policy or how we handle your information?